Website Privacy Policy Statement
We are Premier Community Services LTD, a Domiciliary Care Company incorporated in South Devon, in England. Our company number is 06921488. and our registered address is:
21 Claremont Grove,
Exmouth,
Devon,
EX8 2JW
("Premier Community Services" / "we" / "our" / "us"). We are committed to ensuring that your privacy is protected. We comply with the Data Protection Act 2018 and the UK GDPR together with any other relevant data protection and privacy legislation (together “Data Protection Legislation”). We are the data controller of data you pass to us pursuant to this policy. Our Data Protection Officer, Melanie Brown, can be contacted at [email protected].
This Privacy Policy, together with our website terms and conditions and cookie policy, sets out how we collect personal information from you and how the personal information you provide will be processed by us. By visiting this website www.pcsdevon.co.uk (the “Website”) you are accepting and consenting to the practices described in this Privacy Policy. If you do not consent, please do not submit any personal data to us.
21 Claremont Grove,
Exmouth,
Devon,
EX8 2JW
("Premier Community Services" / "we" / "our" / "us"). We are committed to ensuring that your privacy is protected. We comply with the Data Protection Act 2018 and the UK GDPR together with any other relevant data protection and privacy legislation (together “Data Protection Legislation”). We are the data controller of data you pass to us pursuant to this policy. Our Data Protection Officer, Melanie Brown, can be contacted at [email protected].
This Privacy Policy, together with our website terms and conditions and cookie policy, sets out how we collect personal information from you and how the personal information you provide will be processed by us. By visiting this website www.pcsdevon.co.uk (the “Website”) you are accepting and consenting to the practices described in this Privacy Policy. If you do not consent, please do not submit any personal data to us.
What information does Premier Community Services hold and how will we use it?
Information you give Premier Community Services:
You may give us information about you by completing enquiry forms on the website or by requesting via the website that we send you marketing information. The information you give us may include your name, email address, address/location and phone number and if applying for a career then you will be asked to fill in a series of questions based on experience.
We will retain this information while we are corresponding with you or providing services to you or to the Service User you represent. We will retain this information for: recruitment, 6 months after the outcome of the position. Health care enquiries, up to 8 years if the care package is accepted.
Information Premier Community Services collects about you: Premier Community Services may collect the following information from you when you visit the website:
We retain this information for the sole purpose of analytics, in order to improve our website and
the services we provide.
We will retain this information while we are corresponding with you or providing services to you or to the Service User you represent. We will retain this information for: recruitment, 6 months after the outcome of the position. Health care enquiries, up to 8 years if the care package is accepted.
Information Premier Community Services collects about you: Premier Community Services may collect the following information from you when you visit the website:
- Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
- Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from the website (including date and time), services you viewed or searched for, page response times, website errors, length of visits to certain pages, page interaction information, methods used to browse away from the page and any phone number used to call our helpline
We retain this information for the sole purpose of analytics, in order to improve our website and
the services we provide.
Cookies
The website uses cookies to distinguish you from other users of the website. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.
Use made of the information
We may use the information we receive and/or collect about you via the website to:
· Fulfil our obligations under any contract that we have entered into with you or with the Service User that you represent, and to provide you or the relevant Service User with information or services that you or the Service User has requested
Premier Community Services processes personal information for certain legitimate business purposes, which include some or all the following:
Where we are processing personal data that we have obtained via the website on the basis of having obtained consent from you, you have the right to withdraw your consent to the processing of your personal data at any time. If you would like to withdraw your consent or prefer not to receive any of the above-mentioned information (or if you only want to receive certain information from us), please let us know by contacting us via the following webpage, contact us. Please bear in mind that if you object, this may affect our ability to carry out the tasks above for your benefit.
If you wish to have your information removed from our database, please let us know by emailing [email protected] and we will take steps to ensure that this information is deleted as soon as reasonably practicable.
We will not share, sell or distribute any of the information you provide to us without your prior consent, unless required to do so by law.
· Fulfil our obligations under any contract that we have entered into with you or with the Service User that you represent, and to provide you or the relevant Service User with information or services that you or the Service User has requested
Premier Community Services processes personal information for certain legitimate business purposes, which include some or all the following:
- Where the processing enables Premier Community Services to enhance, modify, personalise or otherwise improve the website, its services or communications
- To identify and prevent fraud
- To enhance the security of the network and information systems of Premier Community Services
- To better understand how people interact with the websites of Premier Community Services
- To administer the website and carry out data analysis, troubleshooting and testing; and
- To determine the effectiveness of promotional campaigns and advertising
Where we are processing personal data that we have obtained via the website on the basis of having obtained consent from you, you have the right to withdraw your consent to the processing of your personal data at any time. If you would like to withdraw your consent or prefer not to receive any of the above-mentioned information (or if you only want to receive certain information from us), please let us know by contacting us via the following webpage, contact us. Please bear in mind that if you object, this may affect our ability to carry out the tasks above for your benefit.
If you wish to have your information removed from our database, please let us know by emailing [email protected] and we will take steps to ensure that this information is deleted as soon as reasonably practicable.
We will not share, sell or distribute any of the information you provide to us without your prior consent, unless required to do so by law.
How safe is your information?
Where we have given you (or where you have chosen) a password which enables you to access certain parts of the website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Protecting your security and privacy is important to us and we make every effort to secure your information and maintain your confidentiality in accordance with the terms of the data protection legislation. The website is protected by various levels of security technology, which are designed to protect your information from any unauthorised or unlawful access, processing, accidental loss, destruction, and damage.
We will do our best to protect your personal data but the transmission of information via the Internet is not completely secure. Any such transmission is, therefore, at your own risk.
Protecting your security and privacy is important to us and we make every effort to secure your information and maintain your confidentiality in accordance with the terms of the data protection legislation. The website is protected by various levels of security technology, which are designed to protect your information from any unauthorised or unlawful access, processing, accidental loss, destruction, and damage.
We will do our best to protect your personal data but the transmission of information via the Internet is not completely secure. Any such transmission is, therefore, at your own risk.
Disclosure of your information
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006. We may share your information with selected third parties including:
Please note, we may need to disclose your personal information where we:
Please note, we may need to disclose your personal information where we:
- Sell any or all of our business or assets or we buy another business or assets in which case we may disclose your personal data to the prospective buyer or seller
- Are under a legal duty to comply with any legal obligation or to enforce or apply our terms and conditions; or
- Need to disclose it to protect our rights, property or the safety of our customers or others, including the exchange of information with other companies, organisations and/or governmental bodies for the purposes of fraud protection and credit risk reduction.
Where we store your personal data
All your personal data is stored within the UK.
Your rights in respect of your data
You benefit from a number of rights in respect of the personal data we process about you. We have summarised your rights below and more information is available from the Information Commissioner's Office website. Your rights apply for the period in which we process your data. There are certain caveats and exemptions to those rights which mean that in some circumstances you may not be entitled to exercise them. If we believe that is the case upon receipt of a request from you, we will let you know.
- Access to your data
- Rectification of your data
- Right to be forgotten
- Right to restrict processing
- Data portability
- Right to object
Automated decision making
Automated decision making means making a decision solely by automated means without any human involvement. We do not carry out any automated decision making using your personal data.
Your right to complain about our processing
If you have any complaints about our use of your personal data, please contact us. You also have the right to complain to the relevant supervisory authority in your jurisdiction. In the UK, the supervisory authority is the Information Commissioner's Office. Contact details for the ICO can be found at https://ico.org.uk/.
If you have any further queries or comments on our Privacy Policy, please contact us via the following webpage Contact Us or you can contact us by emailing [email protected].
If you have any further queries or comments on our Privacy Policy, please contact us via the following webpage Contact Us or you can contact us by emailing [email protected].
